- J-6/91, Rajouri Garden, New Delhi - 110027
Return & Refund Policy – Pentolex Electronics
At Pentolex, we aim to ensure complete customer satisfaction with every purchase. If you are not fully satisfied with your order, you can request a return or refund under the following conditions:
Return Policy
- Products can be returned within 7–10 days of delivery.
- Items must be unused, undamaged, and in original packaging.
- Proof of purchase (order ID/invoice) is required.
- Certain items like used electronics, accessories, or clearance products may not be eligible for return.
Refund Policy
- Once the returned product is received and inspected, your refund will be processed.
- Refunds will be credited to your original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable.
Replacement and Exchange policy
We have 7 day replacement and exchange policy; if the replacement and exchange is accepted, the product will be delivered within 5 days
Exchange Policy
- Exchanges are allowed for defective or damaged products only.
- Replacement will be shipped after verification of the issue.
How to Request a Return
To initiate a return, please contact our support team with your order details:
- Email: info@pentolex.com
- Phone: +91 9810642370
Note
Pentolex reserves the right to approve or reject return/refund requests after inspection.
PENTOLEX TRADING COMPANY
Pentolex offers a wide range of high-quality electronic products designed to make everyday life smarter and more convenient. We are committed to providing reliable technology, innovative solutions, and excellent customer satisfaction.
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Contact Us
- J-6/91, Rajouri Garden, New Delhi - 110027
- +91 9810642370
- G-8 Sapphire Square, Tower Square Indore - 452001
- +91 9826654648
- +91 8839018239
- info@pentolex.com